<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	>
<channel>
	<title>Comments on: Usability of Web 2.0</title>
	<atom:link href="http://newsletter.blizzardinternet.com/usability-of-web-20/2007/08/10/feed/" rel="self" type="application/rss+xml" />
	<link>http://newsletter.blizzardinternet.com/usability-of-web-20/2007/08/10/</link>
	<description>Hospitality Industry Internet Markting Blog from Blizzard Internet Marketing</description>
	<pubDate>Mon, 01 Dec 2008 20:47:46 +0000</pubDate>
	<generator>http://wordpress.org/?v=2.5.1</generator>
		<item>
		<title>By: David Hamill</title>
		<link>http://newsletter.blizzardinternet.com/usability-of-web-20/2007/08/10/#comment-163868</link>
		<dc:creator>David Hamill</dc:creator>
		<pubDate>Wed, 22 Oct 2008 17:35:25 +0000</pubDate>
		<guid isPermaLink="false">http://newsletter.blizzardinternet.com/usability-of-web-20/2007/08/10/#comment-163868</guid>
		<description>I notice you only touched on Ajax. The problems we faced with Flash are being repeated in Ajax. Developers are using it excessively and actually impacting the user experience. Hopefully this will settle down over time.</description>
		<content:encoded><![CDATA[<p>I notice you only touched on Ajax. The problems we faced with Flash are being repeated in Ajax. Developers are using it excessively and actually impacting the user experience. Hopefully this will settle down over time.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Lou Plutarch</title>
		<link>http://newsletter.blizzardinternet.com/usability-of-web-20/2007/08/10/#comment-161607</link>
		<dc:creator>Lou Plutarch</dc:creator>
		<pubDate>Mon, 21 Jul 2008 06:14:32 +0000</pubDate>
		<guid isPermaLink="false">http://newsletter.blizzardinternet.com/usability-of-web-20/2007/08/10/#comment-161607</guid>
		<description>Great post.

BUT...

I'm not really sure if I agree with 'using blogs to solve customer problems'. I think what you're trying to refer to here is a CRM (Customer Relationship Management) System, which is used for managing end-user based interaction. Most major providers use one of these to manage their social/consumer network. There's some great info on business web 2.0 / CRMs here -

http://www.demonzmedia.com/DemonzBlog/?p=12

Take a look at point 5. I also like your 'benefits' list. Good stuff.</description>
		<content:encoded><![CDATA[<p>Great post.</p>
<p>BUT&#8230;</p>
<p>I&#8217;m not really sure if I agree with &#8216;using blogs to solve customer problems&#8217;. I think what you&#8217;re trying to refer to here is a CRM (Customer Relationship Management) System, which is used for managing end-user based interaction. Most major providers use one of these to manage their social/consumer network. There&#8217;s some great info on business web 2.0 / CRMs here -</p>
<p><a href="http://www.demonzmedia.com/DemonzBlog/?p=12" rel="nofollow"></a><a href='http://www.demonzmedia.com/DemonzBlog/?p=12'>http://www.demonzmedia.com/DemonzBlog/?p=12</a></p>
<p>Take a look at point 5. I also like your &#8216;benefits&#8217; list. Good stuff.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Web 2.0 &#38; Usability Blog</title>
		<link>http://newsletter.blizzardinternet.com/usability-of-web-20/2007/08/10/#comment-146235</link>
		<dc:creator>Web 2.0 &#38; Usability Blog</dc:creator>
		<pubDate>Fri, 04 Apr 2008 12:39:28 +0000</pubDate>
		<guid isPermaLink="false">http://newsletter.blizzardinternet.com/usability-of-web-20/2007/08/10/#comment-146235</guid>
		<description>I love Web 2.0 and Usability. At our company we have been implementing RSS blogs as a news resource for our customers. Whole sites could be built using blogging software like Wordpress. Who needs Dreamweaver?</description>
		<content:encoded><![CDATA[<p>I love Web 2.0 and Usability. At our company we have been implementing RSS blogs as a news resource for our customers. Whole sites could be built using blogging software like Wordpress. Who needs Dreamweaver?</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Shailesh J</title>
		<link>http://newsletter.blizzardinternet.com/usability-of-web-20/2007/08/10/#comment-111280</link>
		<dc:creator>Shailesh J</dc:creator>
		<pubDate>Wed, 19 Sep 2007 05:47:33 +0000</pubDate>
		<guid isPermaLink="false">http://newsletter.blizzardinternet.com/usability-of-web-20/2007/08/10/#comment-111280</guid>
		<description>Gr8 thought. But I would like to get more info on How usability can actaully be a pirmary concern for wEB 2.0 WEBSITES</description>
		<content:encoded><![CDATA[<p>Gr8 thought. But I would like to get more info on How usability can actaully be a pirmary concern for wEB 2.0 WEBSITES</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Vacation Web</title>
		<link>http://newsletter.blizzardinternet.com/usability-of-web-20/2007/08/10/#comment-110383</link>
		<dc:creator>Vacation Web</dc:creator>
		<pubDate>Fri, 14 Sep 2007 06:12:06 +0000</pubDate>
		<guid isPermaLink="false">http://newsletter.blizzardinternet.com/usability-of-web-20/2007/08/10/#comment-110383</guid>
		<description>I for one like most of the web 2.0 stuff, I hope it continues to improve the user experience.</description>
		<content:encoded><![CDATA[<p>I for one like most of the web 2.0 stuff, I hope it continues to improve the user experience.</p>
]]></content:encoded>
	</item>
</channel>
</rss>
