Read a summary timeline of TripAdvisor in the news during the last 12 months with links to articles with more details:
10/28/11 Hoteliers and restaurateurs anxious to sue TripAdvisor in the U.S. over travelers’ disparaging reviews may have to rethink their strategy following a legal decision involving Yelp. Read More
10/20/11 TripAdvisor gets sued for 10 million after naming hotel the “dirtiest hotel” in the country. The Grand Hotel, in Pigeon Forge, was ranked the dirtiest hotel in America and now its owner is going after TripAdvisor. Read More. Also read: Does TripAdvisor Play Dirty with Hotel Reviews? in USA Today.
10/20/11 TripAdvisor is seeking verification from a consumer after discovering a potentially false review. The Howarth House (a hotel in the UK) brought brought the review to TripAdvisors attention. Read More
10/4/11 Trip Advisor punishes hotel for writing its own reviews, and for writing a negative review of a competitors. The hotel now has the “red badge” on its listing at TripAdvisor and denies wirting fraudulent reviews. Read More
9/27/11 TripAdvisor now emphasizing Traveler photos (along with reviews). With over 8 million traveler’s photos on TripAdvisor, your guests can now shape public opinion of you not just by writing about your, but by also sharing photos. This is a natura; extension of TripAdvisor’s user-generated content. Read More
9/12/11 TripAdvisor waters down its trustworthiness when it removes “Reviews You Can Trust” and changes to “Reviews from our Community” Read More
9/22/11 – TripAdvisor (and Yelp) complain to US Senate anti-trust panel that Google threatened to shut them out of search altogether if they don’t provide their content to Google Places. Today, Google doesn’t use snippets of TripAdvisor reviews in Google Places, but merely has a link to TripAdvisor.com with the number of reviews of a particular hotel in parenthesis. Read more
9/1/11 TripAdvisor Gets Investigated: Interesting developments from the UK after the Advertising Standards Authority confirmed it has launched a probe into TripAdvisor over claims it has untrustworthy reviews. Read More
2/22/11 TripAdvisor shows a large ROI from TripAdvisor Business Listings. Read More
1/24/11 Duncan Bannatyne, the Dragons’ Den panellist, is to spearhead a campaign against the “despicable and cowardly” TripAdvisor website after it refused to remove a review comparing one of his hotels to Fawlty Towers. Read More
1/22/11 TripAdvisor and Google Struggle continues with TripAdvisor complaint that Google won’t stop using its content. Read More
Here is a timeline of the struggle between TripAdvisor and Google:
- October 27th, 2010: Google updates its Places Algorithm
- October 29th, 2010: TripAdvisor Benefits from New Google Places Algorithm
- December 8th, 2010: TripAdvisor Blocks Google Places from using TripAdvisor Reviews.
- December 14th, 2010: TripAdvisor Upset their Google traffic down 10% due to new Google Places Algorithm
- January 21st, 2011: Google refuses TripAdvisor and continues to use TripAdvisor’s user-generated reviews.