Timeline of TripAdvisor in the News for last 12 months

Read a  summary timeline of TripAdvisor in the news during the last 12 months with links to articles with more details:

10/28/11 Hoteliers and restaurateurs anxious to sue TripAdvisor in the U.S. over travelers’ disparaging reviews may have to rethink their strategy following a legal decision involving Yelp. Read More

10/20/11 TripAdvisor gets sued for 10 million after naming hotel the “dirtiest hotel” in the country.  The Grand Hotel, in Pigeon Forge, was ranked the dirtiest hotel in America and now its owner is going after TripAdvisor.  Read More.  Also read: Does TripAdvisor Play Dirty with Hotel Reviews? in USA Today.

10/20/11 TripAdvisor is seeking verification from a consumer after discovering a potentially false review.  The Howarth House (a hotel in the UK)  brought brought the review to TripAdvisors attention. Read More

10/4/11 Trip Advisor punishes hotel for writing its own reviews, and for writing a negative review of a competitors.  The hotel now has the “red badge” on its listing at TripAdvisor and denies wirting fraudulent reviews. Read More

9/27/11 TripAdvisor now emphasizing Traveler photos (along with reviews).  With over 8 million traveler’s photos on TripAdvisor, your guests can now shape public opinion of you not just by writing about your, but by also sharing photos.  This is a natura; extension of TripAdvisor’s user-generated content.  Read More

9/12/11 TripAdvisor waters down its trustworthiness when it removes “Reviews You Can Trust” and changes to “Reviews from our Community” Read More [Read more...]

Google Plus for Business – First Glance

The early iterations of Google Plus are interesting to watch, but Google Plus is still only a curiosity from a business standpoint.  Not only is there not a business offering, Google has warned businesses not to setup a Google+ account for your business.

Officially, Blizzard recommends you wait a bit longer on Google+… but read on for more specific instructions.

That said, it is easy to imagine how a business could use the existing functionality to build a business page and create a circle of “friends” and clients to communicate with.  Right off the bat the Hangouts feature is a promising business tool.  Blizzard tested Hangouts this morning with a video conference call and it worked great.  It was an easy tool for a bunch of Blizzard employees and clients to get together at an appointed time and have a discussion.  Hangouts allowed just audio or audio + video.  Additionally, any user can share their screen.  Hangouts is limited to 10 people AND the organizer of the conference can’t control it. In this sense, GoToMeeting is a much better option for a more push-type presentation.  Here is a short video from Google:

We recommend that you:

  1. Get a GooglePlus (or Google+ if you prefer, I use them interchangeably) account for your personal business just to acquaint yourself with how it works.  Read Google + for Newbies if you want some great tips.
  2. Try the “Hangout” feature to see if you like it for business meetings with remote colleagues.
  3. Add the +1 button to your website, parallel to the “LIKE” button so early +1 users can start using it. Click here for directions on adding the +1 button to your website.
  4. Watch for the Google Plus business offering.

Google has released a first-glance at its new Google Plus Business Page with a demo by Ford Motors:

Hopefully, pages like this will be made available to all business soon!  Of course, it will be one more thing your social media and SEO marketing team will have to deal with. Sigh.

 

Add Guest Review App to Your Facebook Page Easily

Learn how to quickly and easily add a guest review app to your Facebook Page.  This is a short 4 step process that will only take you about 15 seconds.

The benefit to having a quick and easy app on your Facebook page is obvious:

  1. Consumers like to read reviews in order to evaluate you.
  2. Your consumer is increasingly using Facebook
  3. You are trying to interact with your guest on Facebook and this is a natural way to do so.
  4. This allows you to take some ownership of your own reviews and diversify from some of the more dominant review websites like Tripadvisor or Flipkey (for vacation rentals)

Visit our Facebook How-To page for the easy instructions. Naturally, you will have to like us before we “reveal” the easy instructions to you.

It will look like this when you are done:

Vote for Shoes, Win a Ball!

It’s time for new shoes!

During past events we have rocked Chucks in Neon Orange, Classic Bright Red, and Hot Pink; and now it’s time for a new color.

Vote for which color you think we should wear during the Eastern and Western VRMA Seminars and you could win a Blizzard Fit Ball!

Here is the fine print for this fine survey:

  • Voting ends at 2:00 pm Mountain Time on Friday, March 18th.
  • If you would like the opportunity to win the fit ball, include your email address at the end of the survey.
  • The winner will be selected at random. By “random” I mean that someone at our office will pick a number, and who ever submitted their vote in that place will win.
  • Getting fit from use of this fit ball is not guaranteed.

Vote now:

Discover How and Why Location Based Services are Being Used in Marketing

Is it a just a game fad or a great loyalty marketing?

Some innovative marketers are turning to location based internet marketing and using it to track and reward their loyal patron’s visits to their establishment through a growing number of mobile resources.

There are a number of applications that provide information and/or allow users to “checkin” (register) their visits to almost any location based on GPS features in their mobile devices.  Some of the applications reward the user with awards and badges and sometimes the user can receive free or discounted rewards from participating establishments.

The number of users is growing but its usefulness is still controversial. [Read more...]

So Easy a Baby Can Use it

Watch this savvy little cutie use an iPad like a pro.

Social Media Revolution

While this video is almost a year old, the data about Social Media is still astounding.

It’s worth a quick watch, and a dance party.

Thanks to Franklin at The Fox Hollow Inn for sending this our way.